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Network And AccessOverview

Network & Access Overview

Learn how Nukta seamlessly bridges your physical MikroTik networking hardware with automated cloud billing, live telemetry, and access control.

Bridging MikroTik hardware with cloud billing

MikroTik routers are world-renowned for their rock-solid routing stability, granular traffic shaping, and cost-effective performance. Nukta enhances your MikroTik hardware with automated cloud billing, real-time telemetry, and centralized access management:

  • Zero Public IP Requirement: Your routers connect securely to Nukta from behind any internet connection — whether you have fiber, a local wireless uplink, or a 4G/5G mobile connection. No static public IP or port forwarding is required.
  • Instant One-Line Provisioning: Add a new router in under two minutes. Nukta generates a tailored RouterOS v7 configuration script that you simply copy and paste into WinBox or the terminal.
  • Dynamic Bandwidth Queuing: Never manually configure simple queues or mangle rules. Nukta passes precise upload and download limits to the router whenever a customer connects.
  • High Availability & Resilience: If an internet uplink to the cloud experiences a temporary disruption, active customers already online continue browsing without interruption.

The router inventory

In your Nukta dashboard, navigate to Devices → Mikrotiks to access your centralized router inventory. The workspace provides instant visibility into your network fleet:

Fleet telemetry KPIs

  • Total Routers: The total number of MikroTik gateways registered across your ISP account.
  • Online: Routers with an active management tunnel, healthy ping, and live heartbeat.
  • Offline: Routers that have lost contact due to site power outages, upstream fiber cuts, or local connectivity issues.
  • Active Customers: The live count of paying customers currently online across all managed routers.

Managed gateways table

Each router row displays essential operational data:

  • Router Identity: The custom name and location assigned to the router (e.g., Site 1 Gateway or Hostel Main hEX).
  • Live System Metrics: Real-time CPU utilization and RAM capacity streaming from RouterOS.
  • Status Badge: Immediate status indicator (Online, Offline, or Pending Setup).
  • Direct Remote Access: Direct WinBox and WebFig remote access links allowing your NOC team to manage routers remotely through the encrypted tunnel without public IP addresses.

Core access methods

Nukta unifies the two primary access architectures used by modern wireless and wireline ISPs:

Access MethodTypical EnvironmentAuthentication ModelBandwidth Control
Wi-Fi HotspotsPublic Wi-Fi, hostels, markets, cafes, residential estates.Captive portal pop-up, package purchase, voucher PIN, or Smart TV pairing.Dynamic per-device rate limiting with concurrent device limits (e.g., 1–3 devices).
PPPoE (Home Fiber)Fixed residential fiber, commercial broadband, fixed wireless (CPE).Dedicated username and password configured on the customer's CPE / ONT router.Guaranteed per-line upload/download queues with automated monthly billing cycles.

Router actions and management tools

From the action menu on any router card or within the router details page (Devices → Mikrotiks → Router Details), your team can execute targeted operational tasks:

  • Check Status: Query the router in real time to confirm reachability, active tunnel state, and RouterOS version.
  • Sync Walled Garden: Refresh permitted payment gateway domains and CDN endpoints so walk-in captive portal users can complete payments without hurdles.
  • Sync Router Time: Synchronize the router's internal clock against standard network time, preventing certificate failures and accounting log discrepancies.
  • Redownload Hotspot Files: Push fresh branded captive portal assets and login templates directly to the router's flash storage.
  • Change Identity: Update the administrative name of the router across your Nukta workspace.
  • Reboot MikroTik: Issue a clean remote restart command over the secure management tunnel during scheduled maintenance windows.
  • Delete Router: Remove a decommissioned router from your workspace after all active customer sessions have been safely migrated.

Safe operating sequence

When investigating network performance or responding to an alert, follow this structured troubleshooting workflow before making configuration changes:

  1. Confirm Router Identity & Reachability: Verify the specific router name and check whether the management tunnel is active.
  2. Review Affected Customer Sessions: Open Users → Active Users and filter by the router to see if the issue affects one user, one interface, or the entire site.
  3. Inspect Live Metrics: Check CPU, memory load, and uptime in Devices → Mikrotiks to rule out local hardware exhaustion.
  4. Apply Targeted Remediation: Execute one specific recovery action (such as syncing the walled garden or synchronizing time) rather than re-provisioning the entire router.
  5. Verify with a Test Customer: Connect a controlled test smartphone or laptop to confirm end-to-end authentication and internet access.

Router maintenance mode

When performing planned site upgrades, tower maintenance, or backhaul repairs, you can place a router into Maintenance Mode.

Maintenance mode temporarily swaps the hotspot captive buy page for a branded "Network Maintenance" screen displaying your custom announcement, expected return time, and support contact number. Active customers who are already online remain connected and are not interrupted, while new purchases are paused until maintenance concludes.

Explore Network & Access guides

Dive deeper into configuring and managing your network:

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