Audit Logs & Team Activity

Maintain complete operational transparency and security with immutable activity logs tracking all team member actions in your workspace.

What Actions Are Logged?

Every important system action is recorded automatically:

Customer Actions: Who created an account, who extended an expiry date, who changed a customer's package, or who disconnected a live session.
Financial Actions: Who marked an invoice as paid, who manually allocated a payment, or who generated a voucher batch.
Network & Router Actions: Who added a new router, who modified router configuration scripts, or who rebooted a router.
Package & Plan Changes: Who adjusted package prices, bandwidth rate limits, or created new plans.
Team & Security: Who invited a new team member, changed user roles, or updated payment credentials.

Under Settings → Audit Logs, each entry displays:

Actor: The name and email address of the team member who performed the action.
Action Type: Clear description (e.g. customer.expiry_extended or package.price_updated).
Target Record: Clickable link to the affected customer, package, or router.
Changes Made: Before-and-after comparison (e.g. Expiry changed from 2:00 PM to 6:00 PM).
Timestamp & IP Address: Exact time recorded in your local timezone and team member IP address.