Analytics & Audit Overview

Learn how Nukta's reporting and analytics suite gives you complete clarity over your ISP revenue, customer retention, and staff activity.

Clear Analytics Matter

Instead of guessing how much money came in this week or trying to stitch together bank SMS notifications in a spreadsheet, Nukta gives you instant visibility:

• Daily, Weekly, and Monthly Revenue: See your collections in real time with visual trend charts.
• Top-Performing Packages: Discover which plans generate the highest revenue and which ones your customers love most.
• Customer Growth & Churn: Track new customer signups versus returning renewals.
• Accountability & Audit Trails: Every administrative action — from extending an account to modifying a router — is recorded with the exact staff member name and timestamp.

Analytics in Nukta

1. Revenue Reports: Track gross revenue, M-Pesa collections, cash voucher redemptions, and unpaid invoices.
2. Customer Insights: Analyze active customer counts, popular packages, average revenue per user (ARPU), and network utilization.
3. Audit Logs: Maintain complete internal compliance and security across your team.

Explore Analytics & Audit Guides

• Revenue Analytics & Reports: Tracking daily collections, payment channels, and financial exports.
• Customer Growth & Insights: Understanding renewal rates and peak network hours.
• Audit Logs & Team Activity: Monitoring staff changes and security events.